Welcome to Clothing Works
Farm House Rise, Exminster, EXETER EX6 8AB, Tel: 01392 829063, Fax: 01392 829068, E-mail: enquiries@clothing-works.co.uk
Part of Devon Partnership NHS Trust, Wonford House Hospital, Dryden Road, Exeter EX2 5AF

Terms and Conditions

It is illegal to reproduce unlicensed trademarks or logos onto products within the Clothing Works web site. The exclusive use and reproduction of such images lie solely with the legal owners. In addition, unlicensed copyrighted material from photographers, artists, authors and writers of original works, cannot be reproduced by Clothing Works.

Privacy, security and confidentiality are important to Clothing Works. The following terms and conditions endeavour to make our web site a safe place to purchase goods. You should understand that by using the Clothing Works web site & services you agree to the following terms and conditions.

Payment

1. All goods will be supplied against a sales order. Payment is to be made within 14 days from the date of invoice.

2. Private and individual customers must pay in full at time of order by credit/debit card, cheque or cash. Goods will not be dispatched until full payment is received.

3. Clothing Works do not store credit card information that can be used effectively, nor will we forward any of your personal information, including credit or debit card information to any third party.

4. You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.

5. All goods, delivered or not, remain the property of Clothing Works until payment is received in full.

General

6. Your contract is with Clothing Works, Farm House Rise, Exminster, Exeter, Devon EX6 8AB. Phone {01392} 829063 Fax {01392} 829068 www.clothing-works.co.uk.

7. You agree that e-mail & telephone contact will be used as the standard means of communication. If your order is accepted, we will either send you an e-mail or speak to you confirming this.

8. Your statutory rights are not affected but otherwise all purchases are non-exchangeable, non-refundable and non-transferable. Clothing Works reserves the right to refuse any order placed by you that appears to be offensive or unacceptable or detrimental to Clothing Works reputation or that of its business partners.

Delivery

9. The risk in goods shall pass to you on delivery.

10. Clothing Works aims to dispatch all orders within 10-14 working days of confirmation that your order has been accepted & payment received in full.

11. Delivery and packaging charges are clearly found within the order form section.

Customs

12. If your delivery address is outside the United Kingdom, you may be subject to import duties and/or taxes. You understand that any and all charges of this nature will be borne by you.

13. Clothing Works may supply a Customs Label containing a brief description, and a valuation of the parcel's contents if required.

Returns/Claims

14. Claims arising from damages, delay or partial loss in transit must be made in writing to us, so as to reach us within 5 days of delivery.

15. You must examine all goods delivered at time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at the time of delivery.

16. If you wish to return items for an exchange or refund they must be returned unworn within 10 working days of receipt. This does not apply to bespoke items where they have been approved prior to printing or embroidery. Return postage and packing will be at your expense, unless we have made a mistake in your order, or the item is faulty.

Cancellations

17. A minimum of 24 hours’ notice of cancellation is required from placement of order. By telephone, email or in person. This is subject to confirmation in writing within 7days. We reserve the right to levy a charge of 10% of the order value, if the order is for a non stock item, to cover any subsequent administration expenses.

Variations

18. We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.clothing-works.co.uk. All purchases from the date of posting onwards will be governed by that new version.

Liability

19. Clothing Works attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. Clothing Works does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.

20. Clothing Works does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.

21. Clothing Works will do its best to correct errors and omissions as quickly as practicable after being notified of them.

22. Clothing Works makes no representations about the fitness for a particular purpose of any of the products or services available on this website.

23. Clothing Works does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.

24. Clothing Works will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

Additional

25. These terms and conditions contain the entire agreement between you and Clothing Works relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

26. All material and software Copyright Clothing Works. All rights reserved. It is strictly prohibited to copy, republish or redistribute any of the material and software contained in Clothing Works

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